Privacy Policy
This Privacy Policy explains how City Harvest Poem processes personal data when you use cityharvestpoem.surf and related services. It describes the types of information we collect, how we use and share it, and the choices and rights that may apply.
Data We Collect
We may collect identification details, contact information, account information, project and business information, communications, usage data, device and browser data, and other information submitted through forms, messages, or service interactions. In an AI software and implementation context, this may include content shared for scoping, testing, support, or delivery of services.
How We Collect Data
We receive data when users submit forms, request information, communicate with us, or use our website and related services. We also obtain certain information automatically through logs, cookies, analytics tools, and similar technologies, and may receive limited information from business partners or service providers involved in operating the site or delivering services.
Cookies and Similar Technologies
Our site may use essential cookies needed for basic operation, functional cookies that remember settings, and analytics cookies that help us understand site use and performance. We may also use similar technologies such as local storage or tracking pixels where needed for security, measurement, or service improvement.
Cookie Controls
We use standard controls for cookie management, including browser settings and, where available, site-level preference tools. Disabling some cookies may affect site functionality, security features, or analytics used to understand performance and improve the service.
Contact Information
How We Use Data
We use personal data to operate and maintain the website, respond to inquiries, manage business relationships, provide AI development and implementation services, support testing and troubleshooting, improve performance and security, analyze usage, maintain records, and meet legal or compliance obligations. We may also use information to prevent abuse, enforce terms, and communicate about service-related matters.
Service Providers and Partners
We may disclose personal data to hosting providers, analytics services, communication tools, security vendors, professional advisers, and other operational partners that help us run the site and deliver services. These parties are expected to use the data only for the services they provide and to protect it under appropriate confidentiality and security obligations.
Legal Disclosures
We may share personal data when necessary to comply with legal obligations, respond to lawful requests, protect rights or safety, investigate fraud or misuse, or support the establishment, exercise, or defense of legal claims.
Your Rights
Subject to legal limits, individuals may request access to their data, correction of inaccurate information, deletion in appropriate cases, restriction of certain processing, or review of objections where applicable. We may need to verify identity before acting on a request.
How to Make a Request
To exercise a privacy right, submit a clear request using the contact details in this policy and describe the information or action you are asking about. We will review the request, respond within a reasonable period, and explain any legal or practical limits that apply.
Data Retention
Retention periods depend on the type of information, the reason it was collected, legal obligations, dispute handling, security needs, and operational records. When data is no longer needed, we delete it, anonymize it, or otherwise restrict it in line with our internal retention practices.
Policy Changes
When we make material changes, we will update the policy text and may provide additional notice where appropriate. The revised version applies from the stated effective date, and continued use of the site after that date means the updated policy governs future processing.